How ACE Custom Home & Renovation handles information submitted through acecustombuild.ca.
When you use our website or submit a project inquiry, we may collect information such as your name, email address, phone number, property city or postal code, project type, approximate budget, timeline, project description, and information you voluntarily provide.
We use submitted information to review and respond to project inquiries, provide requested planning materials, communicate about potential projects, improve our website and services, prevent spam or abusive submissions, and maintain internal records related to inquiries.
Website inquiries may be stored on our hosting environment for business follow-up and recordkeeping. Access to internal inquiry files is restricted from public web access.
If you submit a project inquiry, ACE may send you a project-related email or planning guide and may contact you to discuss the inquiry. Promotional communications should only be sent where appropriate consent has been provided.
If you choose to call or contact ACE through WhatsApp, those communications may be processed by your telecommunications provider or WhatsApp according to their own terms and privacy practices.
The current website may use essential browser functions required for normal operation. If ACE later adds analytics, advertising, remarketing, or other tracking technologies, this policy should be updated to describe those tools and any consent mechanisms used.
ACE does not sell personal information. Information may be shared with service providers or professional advisors where reasonably necessary to operate the website, respond to an inquiry, or support a project, subject to appropriate business and privacy safeguards.
ACE may retain inquiry information for as long as reasonably necessary for project follow-up, business records, legal obligations, dispute prevention, and related operational purposes.
Reasonable technical and administrative measures are used to protect website information. No method of electronic storage or transmission can be guaranteed to be completely secure.
You may contact ACE to request correction of information you have submitted or to ask that ACE stop non-essential marketing communications.
For privacy-related questions, contact ACE Custom Home & Renovation at acecustombuild@gmail.com or call 416-897-4714.
Last updated: September 2026. This website policy is for general business use and is not legal advice.